RKD Help for Internet Explorer 8

On this page you should be able to sort out any problems or learn tips related to Internet Explorer 8. We have added some links to other pages at the bottom or you can E-mail our help team.

What this page covers.

 Screen shots from Internet Explorer 8.

 Hints and tips.


  Screen shots from Internet Explorer 8.

To help you sort out any problems we have put in some screen shots. All you have to do is match the screens in your Internet Explorer with the ones here.

How to check your Internet settings.

From the Windows desktop click START then CONTROL PANEL:

Then, SWITCH TO CLASSIC VIEW to get to this:

Double click Internet options to get:


First click on the Advanced tab to see:


Now click Reset:


Click reset again.  Once back on the previous screen click RESTORE ADVANCED SETTINGS.  Now click Close and close all open screens, you will be back to the desktop screen:


Open Internet Explorer by clicking Start the Internet.  Or by looking in All Programs for the Internet Explorer icon with the blue E logo.  You will get a screen like this:


Click Next to see:


Simply select the options we have put a green dot next to and click next:


We recommend you Choose Custom Settings and click next:   


Where it says "Your current default search provider is...." this is who you will use to search with in the top right box of Internet Explorer.  If this is not who you want it to be choose Show me a webpage after setup to choose more search providers.  If it is who you want it to be just match the screen above and go Next:


Just match the screen and click next:


Again match the screen and go next:


Very important that you turn this on.  Just match the screen and click next:

Just match the screen again and click Finish.  Now close all screens down and click Start, Control Panel:


Double click Internet Options: 


Make sure the address under HOME PAGE is HTTP://WWW.RKD.ORG.UK  We recommend you also tick Delete browsing history on exit.  If you want to clear any previous web sites you have been on etc click DELETE:


To delete history etc tick all boxes then click delete.  Once back to the previous screen click on SECURITY then you will see:

Click Reset all zones to Default Level.  Now Click Privacy to see:


Click Default and make sure the slider bar says Medium.  Tick all boxes to match the screen above.  Now click Connections:

If the DIAL-UP- AND VIRTUAL PRIVATE NETWORK SETTINGS box is blank you may be using Ethernet Broadband.  If you have a USB modem or dialup internet you should see a connection here, if not you need to check your Network connections, click BACK at the top of the screen. If it is not blank it should say the name of your Internet Company. It should also say DEFAULT after it if you have more than one item in the box, if it does not say DEFAULT click on the name (eg FREESERVE) to highlight (turn blue) then click SET DEFAULT. Now make sure there is a dot on ALWAYS DIAL MY DEFAULT CONNECTION. Once all this is done highlight your default connection (eg FREESERVE) and click SETTINGS then you will see a screen with several options the middle will look like this:

Make sure nothing is ticked. If there are any other settings TICKED remove the ticks or text. Click OK.  You are back on the connections tab.  Click APPLY and OK.  Now Restart your PC and try.

How to remove IE8 and go back to IE7.

From the windows desktop click on Start, then Control panel:


Look for Windows Internet Explorer 8.  Select it and choose REMOVE, you will see a screen similar to this: 


Select Next and follow the on screen prompts and restart your PC and try.  You will be using Internet Explorer 7.  To upgrade to Internet Explorer 8 again visit www.windowsupdate.com and select it from the updates.

  Hints and Tips.

If you know you did not alter any settings on your PC many problems go away after restarting your PC.

If you are still having problems after checking your Internet settings try using Internet Explorer (No add-ons).  This is found in Start>All Programs>Accessories>System Tools.

You need to determine whether you are getting a connection. If you are you will need to go back to the previous page and look at network components. If you are not getting a connection look at DUN and testing your modem.

Firewalls can block any program from internet access, check Internet Explorer is allowed.

Many programs conflict with each other so if you get a connection but no internet pages try closing all running programs then use Task manager to close anything you may not be aware about.  To do this hold down CTRL+ALT+DEL, then click Processes:

Ignore items with a user name of SYSTEM, LOCAL SERVICE and NETWORK SERVICE.  Also Ignore EXPLORER.EXE and TASKMAN.EXE under Image name.  Close the rest (On the example you would close: mspaint, minilog, zonealarm, msmsgs, alogserv ONLY) by selecting the item (like mspaint in the example) then click End Process:

Click YES and the item disappears.  Repeat the process with other items.  Now close Windows Task Manager and try your Internet again.


On Windows XP there is a brilliant tool called system restore where you can go back in time.  Try it!  Click Start>All programs>Accessories>system tools>system restore.  You get this:

Click Next:

On the Calendar, click a date that is in bold or stands out, On the right click a time.  A system check point is a very good restore point.  Click next:

Click Next and follow this.  It will restart your PC and restore files back to as they were.


Useful shortcut keys:

Back to a previous page - Backspace key

Refresh page - F5

Full screen - F11

Stop loading a page - ESC

Add a page to FAVOURITES so that you donít have to remember the address - Click FAVOURITES then ADD to favourites.

In IE8 you can lock toolbars. To do so click view>toolbars> then click lock toolbars.

Got any suggestions or can't sort out the problem from here, first PLEASE check the IE8 related pages below then E-mail: Here giving as much information as possible.


IE8 repair/hangs | Microsoft help site | Search results


Created: 01/10/09, updated frequently. All information on this page (including images) is © RKD Corporation 2000.